Potters Herbal Medicines
Ai Process Modernises Herbal Production for a Leading UK Herbal Medicines Manufacturer, Potters Herbal Medicine
Client:
Potters Herbal
Industry:
Life sciences & healthcare
Project Site:
Greater Manchester, UK
Objective:
Modernise herbal production manufacturing facility to increase capacity, efficiency, and regulatory compliance
Potter’s Herbal Medicine is one of Britain’s oldest and most trusted herbal remedy brands, with a heritage spanning more than 200 years. Founded on traditional botanical knowledge, the company has grown from a local apothecary into a nationally recognised name in healthcare manufacturing. Over generations, Potter’s has developed a range of products, including cough syrups and lozenges, massage oils for joint and muscle care, and skin tonics for skincare and maintenance. Guided by a commitment to quality, authenticity, and plant-based innovation, Potter’s continues to blend time-honoured formulations with modern manufacturing standards to support everyday wellbeing.
Ai Process Scope of Works
Ai Process delivered a full end-to-end engineering and construction package tailored to herbal medicine production:
- Complete process design for herbal extraction, blending, and formulation
- Specification, supply, and installation of specialist herbal processing equipment
- Facility layout optimisation for improved material flows and hygiene standards
- Integration of ingredient handling, preparation, mixing, and filling systems
- Full utilities design and installation, including HVAC, extraction, and services distribution
- Commissioning and validation aligned with herbal manufacturing guidelines
- Comprehensive operator training and documentation to support ongoing operations
Outcome and Benefits
Increased Production Capacity for Herbal Medicines
Upgraded extraction, blending, and filling systems allowed Potters to significantly expand throughput across its diverse product range. The enhancements reduced bottlenecks, streamlined batch cycles, and enabled faster order fulfilment. This increased production capacity ensures the company can meet rising consumer demand without compromising quality or operational efficiency.
Regulatory Compliance & Quality Assurance in Production
Modernised equipment and advanced process controls were implemented in alignment with pharmaceutical and herbal medicine regulatory standards. Improvements in formulation accuracy, batch-to-batch consistency, and traceability help Potters meets GMP and herbal manufacturing requirements, providing confidence in product quality, audit readiness, and long-term regulatory compliance.
Greater Efficiency & Reduced Operational Costs
Optimised plant layout, material flows, and energy-efficient utilities reduced waste and minimised resource consumption. Improved automation and workflow design lowered manual handling requirements, accelerated production cycles, and decreased downtime. These efficiencies contribute to cost savings, support sustainability goals, and make daily operations smoother and more predictable.
A Modernised, Scalable Facility for Future Herbal Products
The turnkey upgrade created a flexible facility capable of supporting current production and future herbal product innovations. Modular layouts, adaptable processing lines, and scalable utilities ensure Potters can introduce new remedies and expand product ranges without major infrastructure changes, supporting long-term growth and reinforcing its position as a leading herbal medicines manufacturer.
